Return and Refunds Policy
1. Eligible products can be returned within 7 days of product delivery. Eligibility of returns is clearly mentioned on the product page before you proceed to place your order. Please do ensure that you are aware of the returns eligibility before your place the order.
2. In a highly unliked event that the product you received is damaged, please email us at admin@thestreestore.com the photo of the product along with the Order Number within 48 hours of receiving the same.
3. Shipping Fees is never refundable.
4. Once you express to return a product through email at admin@thestreestore.com, the Stree team must receive and approve the request, post which we will have to post the product back to us.
5. In the case of refund to original credit / debit card or bank account, we will refund the full amount paid after deducting a nominal return shipping and restocking fee of Rs. 200. The same will be done within 7 days of we receiving the product back.
6. The returns are subject to Stree team’s discretion. We see this happening rare so don't be scared of the wording, we are quite easy going.
7. Fabric Lengths and customized/altered items are not eligible for any return or exchange.
8. If you still have any other queries, please reach out to the Stree team at admin@thestreestore.com.
Happy shopping!